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Frequently asked questions
How does Walkzen work?
You pause the apps that distract you most. Walking earns you minutes to use them: each block of steps of your challenge adds 15 min to today's bank.
What happens to the minutes I don't use?
They stay in your bank until midnight. The bank never goes over your daily leisure goal, so minutes don't roll over to tomorrow.
What if I don't walk one day?
The next day you can win it back with the «You're back» mission: walk your goal plus half. Zen only drops a stage if you miss two days in a row without winning them back, and it never goes back to zero.
What is the weekly free pass?
One day off per week. If you can't walk one day and don't win it back, the free pass covers it automatically. It doesn't stack.
What if I have an emergency?
Use «Emergency unlock»: it opens your apps for 15 min without touching your bank. The first two times each week you breathe for 10 s; from the third, 1 minute.
Does Walkzen see what I do in my apps?
No. It uses Apple's Screen Time, which only lets it pause apps and show you how much you use them. Neither Walkzen nor anyone else sees what you do inside them.
Why aren't my steps being counted?
Check that Motion is turned on in Profile › Permissions and carry your iPhone with you when you walk.
How do I change or cancel my subscription?
In Profile › Manage subscription. Also from iPhone Settings › your name › Subscriptions.